Citizen Life Insurance Nepal

Your Prosperity,
Strengthened by Our
Support

Empowering Nepali families with reliable, flexible, and tailored life insurance plans designed to secure your financial future through every milestone.

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135+ Nationwide Branches

38,400+ Certified Agents

900,000+ Happy Policyholders

Happy Nepalese Family Protected by Citizen Life

Need Help Choosing? Toll Free: 1660-01-44445

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Fast & Simplified Services

Enjoy Faster, More Reliable Service Through a Simplified Process Designed To Enhance Your Overall Insurance Experience.

Access your essential insurance services anytime, anywhere with complete digital convenience.

Buy Policy

Explore comprehensive life insurance solutions and begin your proposal online in just a few clicks.

Pay Premium

Instant, secure renewal premium payments via eSewa, Khalti, ConnectIPS, and digital banking channels.

Claim Intimation

Quickly register claims with straightforward document submission and expedited transparent settlement.

Find Branch

Locate any of our 135+ full-service branch offices and contact numbers across all 7 provinces of Nepal.

Become an Agent

Start a rewarding career as a certified life insurance advisor with professional training and high rewards.

Downloads & Portal

Download policy forms, bonus declarations, RTI disclosures, and review essential documents.

Protection Plans

Our Products

Tailored insurance solutions crafted to safeguard you and your family at every stage of life.

Our most popular regular endowment insurance combining substantial life cover with annual reversionary bonuses and critical illness protection.

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Guaranteed periodic cash-back payouts during the policy term to fulfill recurring life needs while maintaining full risk coverage for the insured.

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Guarantee your child's higher education dreams and future career aspirations, safeguarded with premium waiver benefit in case of unforeseen events.

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View All 11 Insurance Plans

Our Competitive Strengths

Why Choose Citizen Life Insurance?

We prioritize our policyholders with transparent terms, dedicated relationship managers, and swift digital claim settlements so your family never feels alone in times of hardship.

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Citizen Life consistently delivers attractive annual bonus yields up to NPR 80 per thousand sum assured, powered by a well-capitalized life insurance reserve fund and sound actuarial oversight.

With over 135 full-service branches, sub-branches, and extension counters spread across every major district of Nepal, dedicated in-person service is always within your community.

Every underwriting process, customer service touchpoint, and financial reconciliation mechanism is certified under international ISO quality standards.

Smart Assistant

Need Help With Your Insurance Planning?

Answer a few simple questions regarding your life stage, savings horizon, and family protection priorities to discover the best-tailored policy for your future.

Find My Plan & Get Suggestion

Plan Recommendation Tool

Personalized match in under 2 minutes

Select your age group, investment comfort, and coverage requirements for an immediate algorithmic recommendation.

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Career Opportunity

Become an Agent

Step into an inspiring and lucrative career as a licensed Citizen Life Insurance consultant. Join over 38,000 thriving advisers across Nepal and enjoy unlimited earning potential, professional licensing certification, foreign tour packages, and community respect.

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Digital Experience

Download Our Mobile App

Manage your insurance policies from anywhere. Make online renewal payments, calculate quotes, intimate claims, and check declared annual bonuses right from your phone.

Instant Quotes Easy Digital Pay 24/7 Policy Info Claim Tracking

Download on the App Store

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Help & Clarity

Frequently Asked Questions

Have questions about life insurance policies, premium payments, or claim procedures? Find comprehensive answers right here.

Consider your primary objectives: savings, child education, or pure risk protection. Our digital premium calculator helps you model returns and coverage based on your age and income.

नेपाली: तपाईंको मुख्य उद्देश्यहरू विचार गर्नुहोस्: बचत, बालबच्चाको शिक्षा, वा शुद्ध जोखिम सुरक्षा। हाम्रो डिजिटल प्रिमियम क्यालकुलेटरले तपाईंको उमेर र आम्दानीको आधारमा लाभ र सुरक्षण गणना गर्न मद्दत गर्दछ।

The essential documents include the original policy document, filled claim intimation form, hospital/medical records, and proof of identification. Our claims team assists you at every step.

नेपाली: आवश्यक कागजातहरूमा सक्कल बीमालेख कागजात, भरिएको दाबी सूचना फाराम, अस्पताल/चिकित्सा प्रतिवेदन, र पहिचान खुल्ने कागजात समावेश छन्। हाम्रो दाबी विभागले तपाईंलाई सहयोग पुर्‍याउँछ।

Yes, Citizen Life supports secure online premium payments through eSewa, Khalti, ConnectIPS, and major mobile banking apps using your policy number.

नेपाली: हो, सिटिजन लाइफले इसेवा, खल्ती, कनेक्ट आईपीएस, र प्रमुख मोबाइल बैंकिङ्ग एपहरू मार्फत तपाईंको बीमालेख नम्बर प्रयोग गरी सुरक्षित अनलाइन प्रिमियम भुक्तानी सुविधा प्रदान गर्दछ।

Declared annual bonus rates approved by the Nepal Insurance Authority (NIA) are updated regularly in our Downloads section and public notices.

नेपाली: नेपाल बीमा प्राधिकरणद्वारा स्वीकृत वार्षिक बोनस दरहरू हाम्रो डाउनलोड सेन्टर र सार्वजनिक सूचनाहरूमा नियमित रूपमा अद्यावधिक गरिन्छ।

You must be at least 18 years old, possess minimum educational qualification of SLC/+2 or equivalent, and complete our free agency licensing course.

नेपाली: तपाईं कम्तिमा १८ वर्ष पुगेको, एसएलसी/+२ वा सो सरहको न्यूनतम शैक्षिक योग्यता भएको, र हाम्रो निःशुल्क अभिकर्ता तालिम पूरा गरेको हुनुपर्छ।

Yes, once your policy has completed at least 3 active premium years and acquired surrender value, policy loans can be availed at attractive interest rates.

नेपाली: हो, तपाईंको बीमालेखले कम्तीमा ३ वर्ष प्रिमियम भुक्तानी पूरा गरी समर्पण मूल्य प्राप्त गरेपछि, आकर्षक ब्याजदरमा बीमालेख धितो ऋण प्राप्त गर्न सकिन्छ।

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Official Contacts

Connect With Us Directly

For official RTI requests, investor inquiries, or grievance resolutions, reach out directly to our appointed nodal officers.

Mr. Prakash KC

Information Officer (RTI)

01-5970217

info@citizenlifenepal.com

Mr. Chhabilal Gyawali

Grievance / Nodal Officer

01-5970217 | 9801234567

complaints@citizenlifenepal.com

Company Updates

News & Articles

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Company News Recent

Citizen Life Successfully Concludes 7th Annual General Meeting

The AGM approved the annual financial statements, bonus distribution framework, and charted future expansion plans across provincial commercial hubs.

Certification 2026

Citizen Life Awarded ISO 9001:2015 Recertification

Recognized for rigorous compliance and customer-centric insurance delivery.

Agency 2026

Nationwide Agent Leadership & Motivation Program

Over 500 agency leaders gathered to explore emerging fintech solutions.

Your Prosperity,
Strengthened by Our
Support