Company Overview
Building a safer, financially resilient Nepal through innovative life insurance solutions.
About Citizen Life Insurance Company Limited
Citizen Life Insurance Company Limited was incorporated under the Companies Act of Nepal and operates under license from the Nepal Insurance Authority (नेपाल बीमा प्राधिकरण). Since our commencement, we have grown into one of the country's most respected financial institutions.
Citizen Life is one of the fastest growing life insurance companies in Nepal. It started its operations on October 19, 2017 (Kartik 02, 2074) after Nepal Beema Pradhikaran, the Insurance Regulatory Authority of Nepal, awarded it the operation license on August 23, 2017 (Bhadra 07, 2074). Citizen Life is a 70:30 public limited company with an authorized capital of NPR 5 billion, issued capital of NPR 5 billion and paid up capital of 5 billion and is majorly promoted by Kantipur Media Group, Shikhar Insurance, reputed Aviation industries, successful bankers, manufacturing industrialists, CEOs from different Insurance Companies, pharmaceutical companies, finance and investment firms, hospitality and tourism companies, real estate companies and several other reputed representatives from different industries. Currently, Citizen Life is serving its clients through 135 branches/sub branches in different parts of the country.
With a robust capital base, state-of-the-art technological backbone, and an expansive network spanning all 7 provinces, Citizen Life is committed to demystifying life insurance and ensuring that financial risk coverage reaches every doorstep from the high Himalayas to the Terai plains.
Our Guiding North Star
Our Vision
• To be established as the most trustworthy life insurance company in Nepal. • Be people’s ‘most preferred life insurer’. • Be ‘the best place to work’ for employees.
Our Mission
• Understanding one’s need, protecting from risks, ensuring financial security. • Maintaining core values of ‘customer centricity and customer satisfaction’. • Striving to become the leader in providing financial protection for all ages. • Regulatory compliance, technology focused services, standardized corporate culture. • Innovative insurance plans tailored to modern societal needs.
Core Values & Objectives
Citizen Life helps you stay financially secure and financially independent in the future by just contributing small disciplined savings at regular intervals. With the use of the latest technology, Citizen Life aims to reach the grass root level and support families in case of financial difficulty.
Corporate Milestones
Commencement of Insurance Operations
Licensed by the insurance regulator to deliver progressive individual and group life insurance products.
Nationwide Expansion to 100+ Branches
Expanded footprints across remote mountainous and Terai regions to make insurance accessible to all.
ISO 9001:2015 International Certification
Awarded international standard certification for exceptional operational and claim settlement quality.
Initial Public Offering (IPO) & Digital Transformation
Successful listing on the Nepal Stock Exchange (NEPSE: CLI) and launch of end-to-end digital customer services.
About Citizen Life
Head Office
LS Complex, Thapathali, Kathmandu, Nepal